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Services marketing : , integrating customer focus across the firm /
by Zeithaml, Valarie A.
Publication:
Boston, MA : McGraw-Hill Irwin, 2009
. xxviii, 708 p. :
26 cm.
Date:2009
Availability:
Copies available:
AUM Main Library
(2),
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Services marketing : , people, technology, strategy /
by Lovelock, Christopher H.
Publication:
Boston, MA : Pearson, 2011
. 248 p. :
29 cm.
Date:2011
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Copies available:
AUM Main Library
(2),
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Supply chain management : , strategy, planning, and operation /
by Chopra, Sunil,
Publication:
Boston, MA : Pearson Education, 2010
. 519 p. :
26 cm.
Date:2010
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Copies available:
AUM Main Library
(2),
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The art of client service /
by Solomon, Robert.
Publication:
New York : Kaplan, 2008
. xxviii, 180 p. :
20 cm.
Date:2008
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Copies available:
AUM Main Library
(2),
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Services marketing : , people, technology, strategy /
by Wirtz, Jochen.
Publication:
New Jersey : World Scientific, 2016
. xvii, 784 p. :
29 cm
Date:2016
Availability:
Copies available:
AUM Main Library
(1),
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Services marketing : , people, technology, strategy /
by Lovelock, Christopher H.,
Publication:
New Jersey : World Scientific, 2022
. xvii, 665 p. :
29 cm.
Date:2022
Availability:
Copies available:
AUM Main Library
(1),
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